Skin Perfect MD is seeking an outgoing, organized, customer service professional to lead our front-end team. This position is vital to the flow and operation of the spa and client experience. The primary focus of this role is to be responsible for all front-end operations including client scheduling, client check-in and check-out. In addition, this role is responsible for inventory management, and maintaining a clean and welcoming front reception area. This position requires extensive product and service knowledge to assist clients as well as provide occasional light makeup applications after client treatments. Training will be provided.

Position Duties and Responsibilities:

• Client scheduling
• Client check-in and check-out
• Work closely with spa management to handle customer service issues
• Answer telephones
• Make product and service recommendations
• Product inventory
• Opening and/or closing of spa
• Work closely with hospitality manager on client flow and experience
• Assist estheticians in schedule management and support
• Support ad-hoc projects and marketing initiatives
• Collaborate with management to ensure proper execution of client requests and share actionable ideas

725 Buckles Court North, Suite 200 Gahanna, OH 43230 | (614)762-6623 | www.skinperfectspas.com

Qualifications and Qualities:

• 3+ years of relevant work experience
• Experience with spa, salon or office management
• Familiarity with skin care, cosmetic, or beauty industry
• Excellent customer service
• Must be dependable, well organized, and hard working
• Ability to multi-task
• Must be able to handle high pressure situations
• Good verbal and written communication skills along with the ability to meet deadlines
• Desire to work in a small, entrepreneurial company, be a self-starter and be a valued associate
• Be willing to roll up your sleeves to perform any and all responsibilities needed to ensure success

For more information please contact Anne Harkin (614)762-6623 or anne@skinperfectuniversity.com.